A few weeks past while I was rearranging some of my collectibles I noticed my extra large Stay Puft had changed hue. Upon further investigation, I realized his arms and legs had turned yellow. He is also bursting at the seams. You can imagine how frustrating this is having spent the amount of money I did for him.
Immediately I contacted Matty asking them if they were aware of the issue and what the would do about it. I got a fairly typical canned response telling me I needed to call into their service center. After doing a little research on the Ghostbusters' fan forums, I learned I am not the only one with this problem. There seems to be an epidemic of yellow limbed Stay Pufts.
This morning Ghostbusters News posted a story about this issue which included a response from Matty:
Yes, totally aware of this issue and we have the CPI team looking into it. We hope to have an update soon.
I still plan to call Matty and hear for myself what they have to say about the issue. This puts a pretty huge "but" in my head for anytime I consider purchasing one of their more expensive collectibles. Hopefully they will do the right thing and issue a recall or some kind of store credit. Otherwise this nerd might have to take his business elsewhere.